| What is Blended Training? | How it Works | Features & Benefits | FAQs
What is Emergency University's mission?
Emergency University is committed to providing state-of-the-art, clinically focused, cost-effective on-line and blended healthcare training and educational solutions.
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What are your current online emergency medical course offerings?
We currently offer Adult Cardiopulmonary Resuscitation (CPR), Child/Infant CPR, CPR for the Healthcare Professional, Automated External Defibrillation (AED), First Aid, and Blood Borne Pathogen Training Modules for everyone. We also offer an Emergency Treatment program for physicians and nurses that reviews the treatment of 14 of the most common emergencies including Acute Coronary Syndrome, Congestive Heart Failure, Acute Asthmatic Attack, Allergic Attacks, and Poisoning, suitable for office based practices. We provide medical device training for ZOLL’s M series and ZOLL PLUS, Philips Forerunner, and Medtronic Physio-Control AED.
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Are your CPR & AED training courses nationally accredited?
Yes. Emergency University's CPR & AED medical training programs are accredited by the American Safety and Health Institute, and recognized nationwide.
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How do I get started?
You can enroll into our online training courses by visiting us at www.emergencyuniversity.com and clicking on the "Enroll Now!" button. Upon purchase, a "Welcome" email will be sent containing your login information and instructions for accessing Emergency University's online training campus. You will have immediate access to the online training courses.
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What if I accidentally deleted my email containing my login information to your online training courses or never received a copy?
Contact us at info@emergencyuniversity.com or call us at 866-AED-HELP or (650) 365-3310 between 9am and 5pm Pacific Time, so we can provide you with your login information.
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Where do I go to login?
You can login directly at www.emergencyuniversity.com/trainee/login.asp. Or click on the "login" button at the top of our www.emergencyuniversity.com website.
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What if I want to change my login information or contact information?
If you are an administrator of a corporation, an ECSI training instructor, or an individual trainee, your training login information also allows you to access Emergency University's proprietary learning management system that documents the enrollment and certification process. Simply visit http://www.emergencyuniversity.com/admin, enter your login information, and click "Edit" in the employee section.
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How do I know if I passed the training course?
A score of 80% is required to pass. Upon completion of our training courses, a pop-up box will appear with your results that will tell you if you passed, or if you need to repeat the training and/or testing module(s) again. In addition, on your training homepage, a pass bar will light up when you have successfully completed the course. Upon passing, the Print bar appears, allowing you to print your certificate. We recommend taking the practice test as many times as you need, before taking the final test at the end of the course.
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Will I receive a certificate?
Upon completion of our online training program, you will receive a certificate that you will be able to print out. If you have misplaced this certificate or if you weren't able to print one, please contact us via email at info@emergencyunivesity.com and we will be happy to send you one. To obtain skills verification in CPR or AED, simply print out your on-line certification and contact either Emergency University or your nearest Emergency Care and Safety Institute (ECSI) training center. Upon completion of skills verification, you will receive an ECSI CPR and/or AED nationally recognized certification card.
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Can I review your online medical training courses more than once?
Yes. All of our course offerings include 1-year access to our online training programs so you can refresh your lifesaving skills periodically throughout the year.
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Do I need to be connected to the Internet to review your online training programs?
Yes. Connection to the internet is essential in order for our learning management system to be able to track your training and testing results.
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Will this program work on a Mac?
This program was designed for the operating systems and internet browsers (Internet Explorer, Netscape) associated with a PC, however, we are informed that it works well on newer Macs.
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Will this program work with Netscape Navigator?
Yes it will work with Netscape Navigator or Microsoft Internet Explorer.
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What if I have slow dial-up access to the Internet, such as a phone line?
This issue can be resolved by purchasing our proprietary CD ROM technology that eliminates the need to download large files onto your computer that may be cumbersome on a modem connection. Our unique CD Installation Program allows you to review the training and testing modules as if the course existed on your desktop while our learning management system tracks your performance results through the internet. Another solution is to install our training CD on your company's Intranet.
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How will my company benefit from your online medical training courses?
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Employers achieve significant savings with on-line and "blended training"(combined on-line/hands-on classroom instruction). The major cost associated with training is typically employee wages, not the actual training program cost. Using "blended training" decreases the classroom hours required to complete training and simplifies the logistics. Traditional CPR & AED classes require the employer to pay employee wages for 4 to 6 hours of training. For example, using our "Blended On-line/Hands-on Training Program, " employees spend 1 hour online completing our CPR & AED training modules and 1 hour with a qualified instructor completing a hands-on skills verification. This decreases classroom training by more than 67%, and overall training time by 50%.
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Furthermore, "blended training" simplifies the logistics of training. The on-line training may be completed anytime from anywhere. If skills verification is required or desired, employers will find more flexibility in scheduling a 1 hour class, rather than a 4-6 hour class. Many times, the 1 hour on-site training sessions can be completed before or after a shift. And for those remote locations, online training sessions can be completed without the additional expense of travel time.
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Moreover, all of our online training courses include access to our Proprietary Learning Management System (LMS) that tracks employees' training and testing results, manages the enrollment and certification process, sends out email notifications of upcoming refresher and/or re-certification training sessions and provides reports documenting compliance with regulatory standards. This provides employers with instantaneous access to their most up-to-date training records online. Our LMS is located at www.emergencyuniversity.com/admin.
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Can your courses be customized to the particular needs of my worksite?
Yes. We can customize our training programs to meet your organization's specific needs by incorporating your organization's emergency response protocol, scenes at your worksite, your defibrillator model, and your language of choice. We also provide curriculum development for emergency care, response, and safety programs customized to your specific trainees (ie. Pilots, seamen, medics), their environment (air, sea, land), and the type of emergencies they are likely to face, with particular attention to your agency's policies and procedures. Custom reports tailored to your organization's compliance needs complete the training package. Available via Internet, Intranet or CD-Based.
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Can I print out training reports?
Yes. Go to www.emergencyuniversity.com/admin. Enter your login information. Your administration page will appear. The task bar is on the left hand side of the page. Find " Reports" on the task bar. Click "Employee" under Reports to view individual employee reports. . A list of your students will appear to the right. Click on the desired student name to view their test results. A window with their test results will appear. This report may be printed.
To view a summary of all your employees, click “Course Results” under “Reports” in the task bar.
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As an ECSI instructor, why should I utilize your online training programs?
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To grow your business. You can train more students in less time. Using Blended Training requires only 1 hour of classroom instruction instead of 4 hours. You will maintain your current revenue/student , but complete instruction within a shorter period of time. This also permits you to instruct more students per day (80 v. 20 students/day).
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The on-line training tool provides you resources to bid on larger clients (see employer benefits above), more efficiently handle shift schedules, as well as off-site and remote locations.
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Stay close to your customers. You will be able to manage your training center and your students through your personal administrative site. Your administrative site includes a database that contemporaneously tracks student training and testing, and generates completion reports. In addition, you can schedule classes, and register your students for hands-on classes on-line.
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We will automatically send you certification cards for your students each time you purchase the on-line program. They are included in your on-line purchase.
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Expand your business by receiving website referrals from our partners who include AED manufacturers, corporations, and physician offices.
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You will distinguish yourself from other instructors who do not have this valuable online training tool to offer.
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Do I need to pass out instructional materials?
No. The online program replaces paper documents. All the instruction is included in our online training program.
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How will I get ECSI cards for my students?
Upon signing up students, you will be automatically shipped the ECSI certification cards for the appropriate number of enrollments.
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How can I tell if a student successfully completed training?
Go to www.emergencyuniversity.com/admin and enter your login information. Your administration page will appear. There is a task bar on the left hand side of the page. Go to Reports and click on Employee. A list of your students will appear on the right. Click on the desired student name to view their test results. We also suggest that you have the student print out their EU/ECSI completion certificate of their cognitive skills and bring it to the hands-on class.
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How do I enroll my students into your online training programs after my purchase?
Go to www.emergencyuniversity.com/admin and enter your login information. Your administration page will appear. There is a task bar on the left hand side of the page. Go to Employees in the left hand task bar and click on "Add". Click on your training center name and an employee profile will appear in the right hand screen. . Enter your student’s information, including name, email, phone, address, password, and status. There are two options in the "status" field, either Administrator or User. Click on User if you do not want the student to have access to their organization's training records. Click on Administrator, if you want the student to have access to their organization's training results. As an instructor, you may chose to designate one of your students, for example, the Human Resources Manager of the company you are training, to view the employees' results. To allow the student to set his own password, use the student’s email address as his original password. The program will then prompt him to set his own password the first time he logs into the program.
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What if a student is having Technical problems?
They can contact us via email at info@emergencyuniversity.com or call 866-AED HELP or (650) 365-3310 between 9am and 5pm Pacific Time.
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How long should the hands on class be?
Skills verification is intended to ensure that the student is competent and confident in performing his/her skills. It is up to you, the instructor, to determine whether a student has achieved that goal. Feedback from instructors who currently use "blended training" is that approximately 10 students can achieve a satisfactory level of performance per hour using one instructor.
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Are there student to instructor ratio requirements?
We recommend the same ratio in the 1 hour skills verification class that you currently use for your traditional classroom instruction.
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Are there instructor materials available for the hands-on portion of the Blended Online/Hands-on Training Program?
Yes. Please contact us at info@emergencyuniversity.com and we will email you the materials for the hands-on skill check.
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